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Support

Secretary42 Support: direct help by email

Something not working? Email the team that builds Secretary42.

Write to support@insight42.com and we’ll get back to you. No public forum: your question stays between you and us.

Include this for a faster answer

  • Tell us your operating system (macOS Apple Silicon or Windows x64) and the app version.
  • Describe what you expected and what happened.
  • Please send only what’s needed. Avoid sharing audio, full transcripts, your license token, payment details, or other secrets unless we specifically ask.

Billing & licenses: it’s in your inbox

Manage or cancel your subscription with the link in your Paddle receipt email; Paddle handles all payments. Your Secretary42 license token also arrives by email after purchase: paste it into the app to activate. See the Terms, Privacy Notice, and Refund & Withdrawal Policy.

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Insight42
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Insight 42 empowers businesses with innovative technology solutions, driving efficiency, security, and growth.

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insight42 UG
Barelli Str. 6
85049 Ingolstadt
Germany
+49 (0)841 96 911 766
support@insight42.com 
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